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SAINT LAURENT Retail Manager Outlet

Saint Laurent - Fixed Term (Fixed Term)
Shanghai - Mainland China

ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

We are currently seeking a Retail Manager who will report to Retail Director as part of our dynamic team in China.


You will lead the retail team of the assigned region to achieve retail performance KPIs, improve customer relations and enhance the quality of store operations to better support business.



  • Define sales objectives and key elements of retail P&L
  • Develop effective strategies to meet performance KPIs
  • Monitor daily store performance and complete sales reporting
  • Work closely with Merchandising, VM, PR and external partners to ensure all the resources (eg. Stock, product mix, visual display, brand image) are available to support the sales
  • Actively provide recommendations and suggestions to the senior management on the local market, the sales strategies and initiatives
  • Serve as the inventory control expert on all SKUs
  • Responsible for outlets, from a stock side. Define the strategies and work closely with regional VM and Merchandising to enhance outlet opportunities
  • Track of MD sales during MD season and coordinate return to Cargo/ Cargo Outlet
  • Analyze promotional strategies to determine profitability and make recommendations for future needs
  • Review weekly business at details levels of quantities and amounts level to identify risks and opportunities


  • Supervise the store operations management, work closely with Merchandising, VM to ensure that the corporate guidelines and service standards are met
  • Recruit, train and develop retail team
  • Manage and coach the store directors to enable them to develop the business and the team
  • Motivate retail team and create the environment to boost performance and team cooperation


  • Guarantee a reliable and qualitative CRM database, with monitoring of the capture rate
  • Formulate CRM action plan
  • Work with CRM dept. to organize CRM event


  • Education background: Bachelor’s degree and above
  • Working Experience: 10 years working experience or above in the retail industry with 5 years at supervisory level with premium brands
  • Strong market knowledge of luxury retail business and CRM management
  • Good leadership qualities
  • Strategic thinking with good execution capabilities
  • Attention to details
  • Dealing with ambiguities
  • Good communication & interpersonal skills
  • Excellent planning and analytical skills with high sensitivity to figures
  • Fluent spoken and written Mandarin and English is a must. Entrepreneurship
  • Highly proficient in MS-Office
  • Willing to travel extensively and frequently

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

  • Full time
  • Asia
  • Mainland China

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