Add to my favorites Add to my favorites

GUCCI Lead Client Advisor - Chicago Oakbrook

Gucci - Regular
OAK BROOK - United States of America

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Key Accountabilities

Team

  • Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude and driving sales as a client advisor leader;
  • Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals. You will assist in the development and growth within your team;
  • Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management to ensure brand initiatives are understood.

Client

  • Act as a role model by providing an exceptional client service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as Gucci history and heritage;
  • Attract new clients by being a Brand Ambassador through networking within the community;
  • Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.

Operations

  • Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break; 
  • Contribute to upholding the visual display of all products in accordance with Gucci visual standards;
  • Support the daily operations of the store when management is not present; 
  • First point of contact should a difficult client issue arise.

Key Requirements

  • Sales management experience in retail, luxury retail, or service related industry preferred;
  • Bachelor’s Degree in a related field is preferred;
  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;
  • Ability to manage competing priorities in a fast-paced environment;
  • Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
  • Industry awareness and strong business acumen;
  • Strong verbal and written communication skills and excellent organizational skills;
  • Passion for the Fashion Industry;
  • Flexibility to work a retail schedule which will include evenings, weekends and holidays.

Core Competencies

  • Entrepreneurial spirit
  • Sales and Client focused
  • Developing/coaching others
  • Leading by example
  • Relationship builder
  • Effective communicator

EOE M/D/F/V

  • Full time
  • North America
  • United States of America
Apply

Similar jobs

bottega veneta job offer
PUBLISHED ON 08/03/2021

BOTTEGA VENETA Sales Associate, Atlanta

Regular
Sales_Omni_Channel
North America - United States of America - ATLANTA

bottega veneta job offer
PUBLISHED ON 08/03/2021

BOTTEGA VENETA Sales Associate, Bal Harbour

Regular
Sales_Omni_Channel
North America - United States of America - BAL HARBOUR

bottega veneta job offer
PUBLISHED ON 08/03/2021

BOTTEGA VENETA Store Manager, Crystals

Regular
Sales_Omni_Channel
North America - United States of America - LAS VEGAS

bottega veneta job offer
PUBLISHED ON 08/03/2021

BOTTEGA VENETA Store Manager, Kalakaua

Regular
Sales_Omni_Channel
North America - United States of America - HONOLULU

bottega veneta job offer
PUBLISHED ON 08/03/2021

BOTTEGA VENETA Store Manager, King of Prussia

Regular
Sales_Omni_Channel
North America - United States of America - KING OF PRUSSIA

bottega veneta job offer
PUBLISHED ON 08/03/2021

BOTTEGA VENETA Store Manager, SoHo (Opening Fall 2021)

Regular
Sales_Omni_Channel
North America - United States of America - NEW YORK