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- BOUCHERON General Manager, Hong Kong & Macau
08/29/2023
BOUCHERON General Manager, Hong Kong & Macau
Boucheron - Regular
Hong Kong - Hong Kong SAR
Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.
Position Description:
The General Manager will be in charge of defining and executing short and long-term strategies and action plans for Boucheron Hong Kong & Macao with corporate international guidelines support.
Your main missions would be the following:
Business Development & Goals achievement
- In charge of identifying and proposing new business development opportunities to grow the markets according to the brand’s plan
- Develop High Jewelry Business in Hong Kong and Macau market
- Define and execute annual retail and wholesale plans
- Analyze main business trends and provide regular detailed feedback to the business
- New DOS openings including design, construction, buying, staffing and follow up
- Deliver DOS sales targets
- Maintain strong relationships with landlords to ensure long-term development in the territory
- Timely order/reorder to achieve sell-through goals in the respect of the inventory levels
Brand / Store Image
- Ensure Store image perfectly aligned with Corporate guidelines
- Ensure outstanding service, including perfect staff grooming and After Sales Service
- CRM: VIP database development (quality and quantity)
Marketing & Communication
- Implement local marketing initiatives as per Corporate guidelines
- Recommend local communication platform
- Develop strong local PR (relationships with journalists, manage events)
P&L and Cashflow Management & Operations
- As a member of the Management Team, participate in strategic development plans of the brand
- Prepare budget and forecast plans including sales plans, operating budgets, staffing plans, marketing plans and capital expenditures
- Anticipate the needs of the structure on both people and system to cope with the growth of the brand
- Ensure that all operating units conform with local and national statutory laws and regulations as well as adhere to brand’s policies
- Ensure the fluidity of the logistics in the territory to have a correct supply of products
- KPI analysis to ensure proper performance tracking
Organization
- Build an effective structure, aligned, empowered and accountable
- Increase motivation, retain, and develop key talent within the team
- Set goals to departments to meet brand’s plans
- Implement group and brand HR policies to ensure employee development
- Lead the team to ensure that the financial targets are met while infusing the core value of honesty, entrepreneurship
Who you are:
Experience, business and technical skills
- Bachelor’s degree in business or equivalent is preferred
- Minimum 10-15 years relevant experience in luxury retail (ideally Fine/ High Jewelry, Watches)
- Strong business mindset and highly sensitive to the figures
- Good management and interpersonal skills, problem solving-oriented with a pro-active and flexible approach
- Possess good communication and strong analytical skill
- Well organized, self-motivated as well as a good team player
- Good command of both spoken and written English and Mandarin
- Proficient in MS Office
- Frequent travel is required