07/20/2023
SAINT LAURENT CRM Coordinator H/F
Saint Laurent - Regular
Paris - France
ABOUT SAINT LAURENT
Founded in 1961, Yves Saint Laurent was the first fashion house to introduce the concept of luxury ready-to-wear with the creation of the 'Rive Gauche' line in 1966, synonymous with youth and freedom. This change represented a crucial first step in the modernisation of fashion and revolutionised the socio-cultural landscape.
In 1999, the luxury division of the Kering Group acquired the house of Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position it at the top of the luxury universe.
Today, the Saint Laurent collections include women's and men's ready-to-wear, shoes, bags, small leather goods, jewellery, scarves, ties and eyewear.
ROLE
To drive and implement Client Engagement activities in the region, supporting a customer centric culture within the retail network. This role will support the EMEA client team in preparing analysis and reports, marketing tools’ and events ROI tracking.
MISSIONS
- Provide monthly and quarterly CRM KPIs analysis and reports in a visual way for easy review from retail team
- Provide clients listings, reports and various ROI calculation for OTO and OTM outreach, events, etc.
- Support ad hoc analysis
- Support the operational execution of distributing the marketing tools (leaflet, lookbooks, etc.) with the hubs
- Ensuring accurate data by looking at accuracy and quality of the data, reporting duplicate profile and regularly cleansing the data in the system
- Process re-assignment of clients for retail
- Support EMEA Client team for ad hoc projects when necessary
PROFILE
- Enthusiasm for the Brand and the Fashion Industry
- Excellent organization and time management skills
- Fluent in English
- Excellent Excel skills (advance pivot) and data management skills
- Personable with excellent communication and interpersonal skills
- Ability to work well independently
- Pro-active and can-do attitude
Saint Laurent s'est engagé à constituer une main-d'œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - sexe, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Elle offre aux gens des possibilités d'exprimer leur talent, tant individuellement que collectivement, et elle contribue à favoriser notre capacité à nous adapter à un monde en mutation. En tant qu'employeur soucieux de l'égalité des chances, nous accueillons et examinons les candidatures de tous les candidats qualifiés, quelle que soit leur origine.