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06/12/2023
SAINT LAURENT Store Administrator PC Hooftstraat
Saint Laurent - Regular
AMSTERDAM - Netherlands
ROLE
As the Store Administrator, you will provide fundamental back office support and set best practice for the store team. From the co-ordination and organisation of merchandise flow management, to administrative and client after-sales support, your role within the store is key to creating an efficient and effective environment, as well as delivering a memorable client experience.
MISSIONS
- Provide excellent customer and after-sales service
- Drive and maintain optimal use of the client database
- Continuously develop strong product knowledge and an understanding of current trends, in order to advise clients accordingly
- Responsible for before and after sales process for store and clients stock; in particular, AX process, shipment and transfer
- Ability to build and maintain strong working relationships with clients, colleagues and all members of management
- Participate in maintaining a positive work environment
- Support with the organisation of ad-hoc projects
- Guarantee excellent customer experience
- Manage and facilitate the client after sales service process
- Play an active role in ensuring the store atmosphere upholds brand image
- Support store management in all the store process compliance and follow-up
- Manage the product repair/after care process
- Adhere to and follow -up on all Company Policies & Operational Procedures
- Review and adapt back office processes to ensure efficiency and effectiveness
PROFILE
- At least 2 successful years of experience in a retail and/or back office environment
- High attention to detail, priority management and organizational skills
- Excellent interpersonal skills
- Adaptable, responsive and team orientated
- Highly competent using Word and Excel
- Product and Fashion sensitivity
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates