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GUCCI Lead Team Coordinator, Product Care - Beverly Hills Rodeo Drive

Gucci - Regular
BEVERLY HILLS - United States of America

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Role Mission

The GUCCI Lead Team Coordinator - Product Care is responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory and the ability to prioritize providing our customers with exceptional service by supporting the selling process as needed. 

Key Accountabilities

Operations

  • Execute shipping and receiving process; report any issues to Store Director or Team Manager - Operations and take necessary steps to resolve;
  • Ensure timely movement of merchandise as directed by Store Director or Team Manager - Operations while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;
  • Ensure an accurate and organized store inventory at all times – oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Team Manager – Operations;
  • Develop and share ideas to increase efficiency and reduce operational costs;
  • Support the team in the selling process, ensuring the highest level of client experience;
  • Print and ticket merchandise, returns, and price adjustments;
  • Process repairs and damages on a timely basis according to company guidelines;
  • Assist with physical maintenance of the boutique when needed;
  • Pack, handle, and store merchandise according to Gucci standards;
  • Support store initiatives and projects on an as needed basis;
  • Follow all company policies and procedures.

Job Requirements

  • Excellent written and communication skills.
  • Previous experience in retail or other service related industry is preferred.
  • Ability to analyze information, identify business priorities, and problem solve.
  • Works with a high degree of integrity and strong ethics.
  • Ability to manage multiple tasks in a fast paced environment.
  • Excellent organizational skills and attention to detail.
  • Experienced with technology to utilize internal retail systems and shipping software programs.
  • Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes.
  • Team player attitude.

EOE M/D/F/V

  • Full time
  • North America
  • United States of America
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