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BOTTEGA VENETA Supervisor

Bottega Veneta - Regular
Bangkok - Thailand

COMPANY OVERVIEW   Bottega Veneta has set a new standard for luxury since its birth in Vicenza in 1966. Inspired by Italian culture with a global outlook, the house is defined by a distinctly refined attitude. Bottega Veneta uses noble materials to create considered pieces that become part of their owner’s lives. The house embraces a core philosophy of style, innovation and luxury, applied to a full offer for women, men and home.

How you will contribute

  • Support in achieving financial objectives by driving sales, preparing reports, analyzing variances, proposing corrective actions
  • Support the staff on the floor during events and/or daily store activities to maximize business opportunities leading by example, taking care of VIP and Top Clients
  • Give support in mentoring people, give all the information needed and coach them to develop their competencies and support the growth
  • Give support in leading and conducting regular store morning meetings
  • Support the creation of a sense of belonging creating a positive environment in the store to pursue a stable retention and handle employee issues appropriately and in a timely manner
  • Support organization of work schedules assigning SA to specific duties, supervising SA in all areas required to operate store, ensure productivity in all departments, following up on work results
  • Ensure research and analysis of the information registered in the database to propose and action plans with Store Manager
  • Ensure availability of merchandise and services, maintaining inventories
  • Ensure a sense of urgency in the store for immediate reactivity to stock issues
  • Collect the feedbacks from customers and team on the collection and provide them to the Boutique Manager
  • Support in evaluating competitors (Read Corporate Analysis, do Mystery Visits and coach SAs on how to do a Mystery Visit)
  • Collaborate with Boutique Manager in implementing coaching program to develop SA effectiveness in relationship and in after sales service 
  • Support coaching and monitoring of the store staff on developing excellent customer service in the store
  • Collaborate in increasing customer satisfaction resolving customer problems/complaints by determining optimal solutions (assuring after sales)
  • Uphold respect of BOTTEGA VENETA standards and procedures
  • Maximize the existing customers and enlarge the new client base

Who you are

  • More than 3 years of store management experience
  • Ability to communicate in English
  • Possess initiative, meticulous and details oriented
  • Demonstrate enthusiasm and exhibit passion for the brand and retail industry
  • Prior working experience in the luxury industry preferred but not mandatory
  • Team player with ability to perform in fast pace environment
  • Strong sales data analysis sense
  • Excellent in planning, organizing and implementation
  • Excellent in communication, motivation and team management

WHY JOIN US?

At Bottega Veneta people embody a philosophy of individually and confidence, all employees are self-assured and accept to stand fully behind the product defending it all times. The expression of new ideas and prepositions are encouraged bearing in mind, which is the freedom within the framework, to grant coherence of our brand expression. Consistency, mutual trust, collaboration and transparency are key for our continuous success. Socially responsible and proud to ensure the brand's future, we have strong sentiment for the culture and traditions of our Italian heritage, and work confidently to preserve them.

As a Kering collective, we form a successful group of fair, honest, positive and creative people. Our mission is to attract talent who recognize these qualities as our most valuable assets, and are driven to further its development into a complete luxury lifestyle brand, while never compromising. At Bottega Veneta, we're interested in the results of the individual's efforts, we identify, liberate and develop talent, providing resources and training opportunities to further optimize professional growth. Dedicated to fostering creativity and innovation, endorsing the ability to integrate know-how, and nurturing careers for advancement.

  • Full time
  • Asie
  • Thailand
Postuler

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