Ajouter à mes favoris Ajouté à mes favoris

GUCCI Client Advisor - CAT. PROTETTE

Gucci - Fixed Term (Fixed Term)

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role Mission 

To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand. 

Key Accountabilities  

  • Serve customers accordingly with Gucci selling ceremony 

  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage 

  • Guarantee cross and up-selling for all product categories 

  • Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products 

  • Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease 

  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones 

  • Ensure the achievement of individual and Store goals, enhancing and developing the business 

  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions 

  • Contribute to manage the visual display of the products in accordance with Gucci visual standards 

  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures

  • Ensure the products replenishment and physical inventory of merchandise 

  • Follow Company grooming, accordingly with Gucci standards and policies 


Key Requirements 

  • Proven experience in a similar role within fashion retail companies 

  • Proven ability to drive and exceed individual and store result 

  • Deep passion for fashion and luxury 

  • Excellent commercial awareness and customers attitude 

  • High flexibility and ability to adapt to different customers 

  • Team-player mentality 

  • Strong communication skills 

  • Ability to work in a fast moving and dynamic environment 

  • Luxury product knowledge 

  • Fluent in Italian and English 

  • Part time
  • Europe
  • Italy

Offres similaires

balenciaga job offer
PUBLIÉE LE 02/08/2022

BALENCIAGA Stock Controller

Fixed Term (Fixed Term)
Europe - Italy - ROMA

bottega veneta job offer
PUBLIÉE LE 07/07/2022


Fixed Term (Fixed Term)
Europe - Italy - REGGELLO

balenciaga job offer
PUBLIÉE LE 05/07/2022

BALENCIAGA Sales & Client Advisor

Fixed Term (Fixed Term)
Europe - Italy - Milano

gucci job offer
PUBLIÉE LE 04/07/2022

GUCCI Stock Keeper

Fixed Term (Fixed Term)
Europe - Italy - VERONA

balenciaga job offer
PUBLIÉE LE 14/06/2022

BALENCIAGA Sales Assistant (Categoria Protetta L.68/99)

Europe - Italy - MILANO

balenciaga job offer
PUBLIÉE LE 06/06/2022

BALENCIAGA Stock Controller Part-time

Fixed Term (Fixed Term)
Europe - Italy - FIRENZE