ALEXANDER MCQUEEN Sales Associate (Mandarin speaker) - Bond Street Flagship store

Alexander McQueen is looking for an exceptional Sales Associate to join the team of Bond Street on a full-time basis. This is an exciting opportunity to join Alexander McQueen at a time of growth.

How you will contribute:

• Present the Alexander McQueen universe, by giving details on collections and inspirations with a storytelling approach, when needed

• Highlight the House know-how and differentiation by maintaining a high level of product knowledge keeping relevant with market trends and competitors

• Ensure client satisfaction, engagement and that the qualitative standards required by our House are maintained

• Actively develop new clients and consistently strengthen existing client relationships

• Handle customer complaints, seek assistance where necessary, ensure issues are resolved to the satisfaction of the customer and the company

• Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.

• Replenish stock and maintain high standards of merchandise and product presentation.

• Keep up to date with customer requirements and operating procedures.

• Open and close the Store according to the needs of the business, in line with Company security rules.

• Adhere to Security and Health & Safety regulations.

Who you are:

• Previous experience in a similar role.

• Ability to adapt to frequent change and fast paced environment.

• Ability to initiate contact and communication.

• Motivated by being a team player with a common goal.

• Excellent Communication and interpersonal Skills with the ability to build and maintain relationships.

• Mandarin/Chinese speaker

Why work with us? 

This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. 

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.