BOUCHERON - Senior Sales Associate Flagship Vendôme (Chinese Speaker) H/F

ROLE OBJECTIVE

We are looking for a Senior Sales Associate to integrate our Flagship in the 26 Place Vendôme and maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, developing his/her client portfolio and achieve ambitious targets.

YOUR MISSIONS

1 Achieve one’s individual targets and help to achieve the targets of the boutique

• Achieve individual targets set by the boutique Manager
• Develop and retain Clientele / Prospects
• Help team members to meet their own targets by assisting them in the sales process when it is required and provide excellence in doing administrative work
• Contribute to achieve the overall targets of the boutique by meeting one's own targets and by being a team player
• Recruit new Clients by attending internal and external events and share ideas for new events
• Inform Management of new leads and deposits to be added to the central list
• Demonstrate proactivity by networking to have new contacts
• Be creative and suggest customer treatments in accordance with management

2 Applying Boucheron policies and procedures

• Be an ambassador of Boucheron Retail Excellence
• Follow Boucheron selling ceremony
• Have complete and accurate knowledge of the Maison's history and creations
• Respect values and ethical principles of Boucheron and Kering group
• Know and apply CRM rules by using Boucheron tools
• Comply with Boucheron safety regulations and security procedures
• Respect and comply with Boucheron grooming guidelines
• Learn, implement, and respect internal VM guidelines (visual merchandizing, flowers, music etc.)

3 Contribute to daily operation of the boutique and be a team player

• Help to maintain and enhance the overall appearance of the boutique
• Perform administrative duties when required
• Participate actively in team meetings, group tasks, boutique events and other activities
• Participate when required to noncommercial tasks: Stock / VM / AS / etc.
• Contribute, share and conduct morning briefs when required

YOUR PROFILE :

• English and Mandarin fluent mandatory
• Previous experience in a similar role
• Experience in a luxury service role with face-to-face customer contact
• Ability to adapt to frequent change and a challenging environment
• Facility to initiate contact and communication
• Business Developer (Recruiting VIP Clients)
• Well versed in Pack office
• Knowledge of social networks
• Excellent Communication and networking Skills
• A strong team player

Contract : CDI

Start Date : As soon as possible

Location : Boucheron Flagship 26 Place Vendôme

Boucheron is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to oadapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.