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GUCCI IT Coordinator

Gucci - Regular
NOVARA - Italy

The IT Coordinator has in charge the IT processes and Systems in the Atelier Area. Review and improve the Service Portfolio of her/his area of responsibility in order to ensure that the maximum value to the business and users is provided. The IT Coordinator is accountable for the delivery of one or more IT services, she/he acts as the bridge between the business problems and the technology solutions. She/He is also responsible to the business for the initiation, transition and ongoing maintenance and support of services in charge

Key Accountabilities

  • Developing the expertise in one or more business-technology areas (tools, technologies, IT services, business processes, etc.)
  • Supporting Business key users in the initiative of improvements
  • Identify gaps, risks or contradictions in requirements and clarify them with stakeholders
  • Proposing improvements belonging to her/his area of expertise
  • Managing and supervising day to day activities carried out by suppliers
  • Supporting the review of Supplier proposals
  • Conducting analysis of complex business domains and related business processes or systems
  • Monitoring Service Levels agreed with Suppliers and with the Business addressing Service Level breaches or escalating where necessary

Requirements

  • Technical knowledge and business acumen of the creation, product development & manufacturing processes/operations in luxury or fashion industry
  • A good knowledge of IT processes in Ready To wear manufacturing environment
  • 5+ years in Luxury/Fashion companies
  • Project management methodologies
  • Successful completion of a Bachelor of Computer Science, or an Engineering degree
  • Soft skills:
    • Ability to manage multiple service in a multi-tasking environment
    • Reactivity and flexibility in managing real-time changes
    • Ability to prioritise workload and tasks
    • Strong interpersonal, communication and relational skills
    • Strong relationships building attitude
  • Technical skills:
    • MES platforms and/or PLM Platform  
    • ERP Stealth400  or Stealth3000 knowledge is a plus
    • DB Platforms and fundamentals SQL skills, Oracle DB knowledge is a plus
  • Full time
  • Europa
  • Italy
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