GUCCI TECH Retail Business Partner

Role mission

Gucci Tech Retail Manager is the point of reference of the main stakeholders of Retail for main projects / activities where the impact or execution is extended to Gobal or regions. In particular, she/he acts as a point of reference for the management, to keep a strong relationship between business and IT, to realize the quality assurance in the most important projects / initiatives, by keeping the defined priorities. She/He will control the service level and the roadmaps of evolution of the applications/solutions, with particular attention for the control of business satisfaction on the service.
She/He works very closely with delivery & project teams within Kering and Gucci Tech.
She/He is also the leader for the analysis and proposal of hedge technologies supporting the business and managing prototypes and pilots with the other colleagues of the area.

Key Accountabilities

• Mastery of retail processes
• Work with key strategic and operational stakeholders to shape systems and data to improve retail processes
• Supports the business in the definition of new solutions and/or enhancements of existing systems
• Closely works with the project team to ensure delivery on time with expected solution
• Anticipate, whenever possible, business evolution and needs, to define an evolutionary roadmap in information systems.
• Owns IT strategic plan on behalf of the business for the area of responsibility
• Manages scouting for market solutions, involving appropriately other areas of Gucci Tech
• Ensure that established IT Service Management best practices are understood and applied
• Propose new technologies to be implemented in the area as solutions to improve business performances and efficiency, managing feasibility studies, prototypes, pilots.

Key Requirements

• Bachelor’s degree in managing engineer, economics, statistics, or related fields
• Deep knowledge of the main IT projects within Retail business area; better if applied in  luxury fashion industry
• Strong relational skills and ability to efficiently manage relations with internal customers, suppliers and business references
• Excellent verbal and written English
• Ability to work in a fast-paced environment
• Availability and passion for traveling up to 20% of your working time
• Soft skills:
  • Negotiation skills
  • Dealing with conflict
  • Quality client service techniques
  • Decision making
  • Propensity for innovation
• Technical skills:
  • Business Analysis
  • Conceptual Modeling
  • Process Approach
  • Project management methodologies

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.