BALENCIAGA - Global Client Engagement & Insights Intern - July 2023 (F/H)

Global Client Engagement & Insights Intern:

Your opportunity:

Within the Global Client Engagement department, reporting to the Global 360 Client Engagement Manager, the intern will aim to support the 360 ​​Client Engagement and Data & Insights Global teams with the following main missions:

Your responsabilities:

Client Engagement :

• Assisting the Global 360 Client Engagement team in organizing and planning retail events / gifting menu.
• Collaborate with Regional Client Engagement teams to assist and help in the Retail activation and gifting strategy implementation.
• Support the Client Engagement Team in Clienteling actions and initiatives as well as follow up on local execution.  
• Collect competitors benchmark and share best practices

Client Insights :

• Assist Global client insights team to produce insights analysis for other departments/Regions
• Collaborate with Kering to Improve customer data quality
• Assist Global client insights team to improve Data consistency
• Collaborate Global client insights team to develop new clients reports/KPIs

You are:

• Reactive, rigorous and creative
• Well organized and flexible, able to deal with last minute requests
• Project management skill
• Good understanding of client centric experience and strategy
• Business oriented and you are at ease in the processing of databases and data analysis
• Nice to have a good understanding of luxury industry
• Powerpoint & Excel advanced computer skills
• Fluent in English

Why work with us?

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment:

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.